Sonic Studio :: Digital Audio Mastering and Authoring Tools for PCM, DSD&SACD

Support Services for Our Customers ::

Downloads

Installers

Our Download page contains links to downloadable installers for our registered customers…MORE.

Documentation & Information

Knowledgebase

Our Knowledgebase contains documentation and technical information available for download…MORE.

FAQ

A Support FAQ provides advice and answers to frequently asked questions…MORE.

To register your purchase, please fill out our registration form. Thank you for your purchase!

Paid Support

Our support offerings are divided into two categories, Continuous and On–Demand.

Continuous — StudioCare™

Sonic Studio, LLC offers StudioCare, a range of premium support services on an annual subscription basis which include software version updates and advance hardware replacement. StudioCare is available at two feature and price levels…MORE.

On–Demand

We also offer prepaid per–incident coverage, during normal business hours, for those customers who do not have current StudioCare coverage. Upon payment, a Sonic Studio support agent will work with customer technical staff to resolve the issue …MORE.

Complementary Support

FAQ

Our FAQ answers frequently asked questions and should solve most common issues.

Submit a Request

For customers without paid options that require technical support, an e–mail portal is available:

Support Request Page

Fill in the requested information as completely as possible to avoid delays, and submit the completed form. We will reply as quickly as possible.

Training

Completely customized training is available from Sonic Studio and select authorized resellers & educational sites. Training always takes place on–site, where the local work environment can be integrated into the mentoring process. For further information on how Sonic Studio can help you maximize your investment, please consult our sales staff.