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Customer Support

Please use the links below to find the latest releases, documentation and user guides.

Customer Support Options

Please be sure to check our on line resources for an answer.

  • Facts, Tips, and Known Issues >F.A.Q

Sonic Studio provides the following levels of support for our registered customers.

  • 30 days of support for registered Sonic Studio users through your local dealer or via email and the through Sonic Studio Support Portal
  • Email using our support portal > Sonic Studio Support Portal
  • Per Incident Support ($85 USD) - includes one remote login session
  • StudioCare Yearly Support ($795/ $495 at time of purchase) - includes priority phone support, remote login, and free updates

If you have questions or need assistance in how to best to fill out this form, please contact us at: support@sonicstudio.com

Please visit our Support Portal to submit a support request: Sonic Studio Support Email



Demo and Full Trial Versions

Full Demo or Trial versions for all Sonic Studio products are available.

soundBlade Full Trial Licenses

Using an iLok you can request a full trial of our software.

  • Register for a demo and provide your iLok User Account and we can provide a license
  • Requires an iLOK to run in Full Trial mode
Request Demo



Upgrades :: Sonic Studio Upgrade Process

Upgrades from any product to another is easy and the cost is only the difference in price.
If you have questions or need assistance please contact us at: sales@sonicstudio.com

soundBlade 1.x to soundBlade 2.0::

Purchase an upgrade by visiting our store or contacting your local dealer.

Buy Now


Current Software & Documentation :: soundBlade and NoNOISE II

Please find the most current releases here. Older releases are available as well on the Sonic Studio Downloads Page.


soundBlade 1.3.6 and Sonic Options Installer



soundBlade 1.3.6 Release Sonic Options Installer

soundBlade 1.3.6 Release Info

soundBlade 1.3.6 requires a soundBlade SE or soundBlade HD license.

NOTE: This release is not supported and requires a valid 2.0 SE/HDlicense to run.

NOTE: Sonic Options Installer is required to run older Sonic Studio Options with soundBlade 2.0.



soundBlade 2.0 3299 Release (Requires 1.3.x License)



soundBlade 2.0 3299 Release

soundBlade 2.0 3299 Release Info

soundBlade 2.0 Build 3299 is available for users with soundBlade 1.3.x Licenses

NOTE: Upgrade is required to run soundBlade LE, soundBlade SE or soundBlade HD.

NOTE: This release is not supported and requires a valid 1.3.x license to run.




Sonic Console & Patches



Sonic Console v5.5 Pro for Sonic Studio Hardware Download

Sonic Console Info

Sonic Console is only for use with Sonic Studio Model 300 Series FireWire interfaces.

Version 5.5 brings increased stability, improved Lion support, and more.




TeamViewer Remote Login Application



Sonic Studio QuickSupport




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Sonic Studio Videos



soundBlade LE / PreMaster CD Videos

These videos provide important instructions and tips for using our products. The videos mention PreMaster CD but apply to soundBlade LE. They are also useful for gaining an indepth understanding of soundBlade SE and soundBlade HD.


Quick CD Tutorial Introduction and Installation

Basic Navigation

Advanced Editing Techniques

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Sonic Studio sales@sonicstudio.com

330 Sir Francis Drake Blvd. Suite A
San Anselmo CA 94960-2552
Main : 1-415-944-7642 (944-SNIC)

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