Customer CloseUp

Paul
West — VP, Universal Mastering
Universal Mastering
Studios in North Hollywood, California,
is the mastering arm of media giant
Universal Music Group. Universal leads the industry,
holding a quarter of the worldwide
share in music sales. That level of business
requires solid manufacturing resources, and Universal
relies on an enterprise–class networked
infrastructure to deliver audio assets when and
wherever they are needed.
The
Disc Description Protocol is
a key aspect of their music production
workflow. All audio assets are stored
on their electronic “vault” as
DDP file sets, so that data and metadata
integrity is maintained while speed of
execution, from order to delivery, is
assured. This interview with Paul
West, Vice President of Studio
Operations at Universal Mastering Studios, provides
a glimpse into his mandate to maintain
top quality in the face of ever shorter turnaround
times…
Sonic Studio:
I’m talking with Paul West about Universal’s recent
purchase of multiple SonicStudio•DDP licenses…Would
you like to tell me about that?
Paul West:
I think when we mention the
word DDP to a lot of people, we get
a blank stare. To us DDP is the nucleus of our operation.
We create DDP files, we edit and manipulate them in
various ways, we store them, we transmit them,
and they make lots of little plastic discs at
the CD plant. Also, it’s the core
of our e–commerce module, from which all the other codecs
and file formats are created.
Sonic Studio:
Basically, all forms of content distribution
revolve around your DDPi file format?
Paul West:
Yes.
Sonic Studio:
Tell me about Universal and
Sonic Studio…
Paul West:
Of course, there’s quite a legacy involved, which I won’t
bore you with but, just to say, our studio in Los Angeles was the
first Sonic System (purchased) on the planet, which incorporated
the revolutionary idea of putting audio processing capabilities
from of a Sun workstation into a Mac. That’s where it all
began…
At
some point, I came to the conclusion that, if
we were going from various types of audio formats into
audio files for the front end, we
should extend that further down right
to the manufacturing process. That’s when I made the decision
to use DDP though, at that point, just for CD
manufacturing because that ’s
all we knew at the time.
I pushed Sonic to put in capabilities for a)
creating a DDP file and b) monitoring it, like
a tape machine. At that time, we were writing
them out to Exabyte tapes, by the
way. That was quite successful, it went on for
many, many years.
Then, the next stage was
for storage in a digital silo or bin…I realized we needed
to add one more major feature…which was to create
DDP images. Going back
to Sonic which, in the meantime, had added a
lot of other features, I strong armed them into
adding DDP image (DDP file set) support and a
few other bells and whistles. That was really
the beginning of the idea to switch entirely to
DDP in our organization, domestically and internationally.
A short time later, our (secure file) transmission
capabilities came about and that’s become the fundamental
way we operate today.
Sonic is really the only people to take this
seriously, and are farther ahead on the development,
execution and sales of DDP tools. I would say,
in all honesty, the rest of
the world is sort of catching up in this regard.
Sonic
Studio:
Thanks. At Sonic Studio, we continue to endeavor
to provide tools that help you get your job done
more quickly and efficiently.
Paul West:
Well, thank you…nobody
has come up with anything better for that
challenge.
Sonic Studio:
We try!
Paul West:
The last point I’d like
to make is that, knock on wood, of the
hundreds of thousands of DDPs we handle a
year, in terms of creating, storing and
processing
them, we are not aware of one
glitch. All of our checksums, which are
our insurance policy if you will, from Point
A to Point B to Point C, we have yet
to find one failure.
Sonic Studio:
So, how do you view Sonic Studio?
Paul West:
Sonic has been a combination
of, part one, a technical partner and,
part two, the backbone of service and reliability.
Since we run a 24/7 shop, we need that
reliability and part three, the two of us pushing the
envelope for further advancements.
That’s
how we look at our long term relationship.
This interview was recorded in February 2005.
For information on how Sonic Studio can help
your business grow while coping with the often
conflicting demands of commercial audio production,
please contact our sales professionals at 1-415-460-1201 or you
local Sonic Studio representative.
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