Q:What is an iLok and a License Request File?
A: Amarra and Amarra MINI use two authorization procedures. One uses an iLok which is a USB dongle. The other uses a machine locked license file.
iLok License Authorization:
21 Day Full Trial license available
Your license is resident on the iLok Smart Key
Requires iLok Smart Key to be plugged into USB port of computer
iLok can easily be moved from one computer to another
Upgrade to Amarra available
Not impacted by new computers
Can be transferred to a new user
File License Authorization:
21 Day Full Trial license available
License is a machine-locked license that is installed on computer
License may be installed on second computer for non-concurrent use
No iLok required (and no extra USB port required)
No Upgrade path to Amarra, requires full Amarra license purchase
License is invalidated by changes to computer hardware
Can not be transferred
Q:What are the System Requiremens for Amarra and Amarra MINI?
A: As for choice of computers, Intel based machines are great, so is a properly configured G5.
Install 4Gig RAM (or more) if you can, at least install 2Gig RAM. For the computer, in order of preference we can recommend the following :
- Intel Mac Tower
- Intel Mac Mini
- Intel MacBook, MacBook Pro
- Intel iMac
- PowerPC dual 2.0 (or better) GHz G5 can provide excellent results. Read about the G5 here ::
Computer Audiophile :: Mac-G5-Lynx
- Recommended Software
Intel: 10.5.8, 10.6 Snow Leopard
PowerPC: 10.4.11 Tiger
iTunes: 8.2, 9.0
Q:What audio interfaces work with Amarra?
A: Amarra works with almost all Core Audio Interfaces. This includes USB and FireWire based audio interfaces as well as the built-in optical (and analog).
Please visit the
Amarra Hardware page for more information on hardware.
Q: How do I try Full Version without the silence?
A:
We provide 2 alternatives to hear the full version without the silence:
- Purchase Amarra or Amarra MINI with an iLok.
We offer a 30 day, unconditional full money back guarantee.
We can not offer a refund on File License authorized copies of Amarra MINI.
- If you have your own iLok please register for a demo.
We will deposit a full function trial license into your account.
A 3% transaction fee will be charged on all Credit Card returns.
Q:Playing CDs using Amarra?
A: Amarra will play CDs that are inserted into your Macintosh CD drive.
Insert a CD and after it is mounted use Play - Amarra will follow.
Q: How do I use a Remote Volume control?
You can also use your iTouch and iPhone with the
rowmote application available from the iPhone App Store.
Please note that the Amarra Remote will have exclusive access to the Apple Remote (other applications can not use the Remote).
Q: How do I use the Sonic EQ?
A:
The Sonic EQ provides a set of presets that can be used to tailor the sound. The presets are based on an analysis of iTunes EQ Presets. The Sonic EQ is used to process the audio and provide the selected effect.
The EQ Presets are :
Q: How do I use use an Airport Express with Amarra?
A:
Using the Roque Amoeba software AirFoil
application you can route Amarra to your Airport Express.
Q: How do I control the Analog Volume with my Model Four?
The Amarra Preferences will display Model Four preferences for launching the Sonic Console, controlling the Analog Volume, and a setting for maximum output level.
If an issue with Amarra arises, sometimes the quickest way to get back to listening is to quit Amarra and iTunes then restart Amarra.
Issue:
•Amarra can not find iLok.
If this dialog box appears:
Amarra does not find an iLok, or finds an iLok without a valid Amarra license.
Solution:
• Insert an iLok with a valid Amarra license on it.
• Make sure the iLok extensions for Amarra are installed. See the How To Install Amarra Software section for information about iLok extensions.
Issue:
Amarra does not play audio
Solution:
• Quit Amarra and iTunes and restart.
• Recheck your installation.
• Check iTunes Preferences.
Disable Sound check, EQ and Crossfade Song preferences.
Issue:
Sample Rate Does Not Change With Soundfile.
Solution:
• Check Audio Midi Setup for proper device.
Issue:
Songs skip or dropout on playback
Solution:
• Ensure all media drives are listed under Privacy Tab in Spotlight System Preference.
• Wireless access and certain RAID drives may causes delays on playback.
My song does not play?
Volumes, Naming, and Network Sharing
If your are having problems playing files the following tips should be followed.
• Network playback requires mounting the remote volume on the desktop and importing the tracks.
• Volume Names can not contain non-Ascii characters.
For Example, rename AudioVolumè
to AudioVolume
• Volume Names should be less than 30 characters.
• Folder names may need to be less than 30 characters.
• Using a wireless to access sounds is not recommended.
Known Issues
• Rowmote and Trasnport
- Currently working on issues with Apple Remote and rowmote
- Rewind does not work in Playlist
• Apple Lossless
- Some ALAC files older versions of iTunes, or max, or xld may not work.
Use a current version of iTunes to convert to AIFF and back to ALAC.
- Apple Lossless is not supported on G5 (PPC) at this time.
• Sample Rate Conversion
- Currently there is a bug which prevents use of this feature.
This will be addressed in an maintentance release.
- The Sample Rate Conversion has limitations on how files are named.
Names must contain only ASCII characters and be less than 22 characters
• Wireless and RAID Drives
- Amarra may not operate with wireless drives and certain RAID drives.
Audio Drives should be directly connected to a network for best results.
Certain RAID drives may also not work or cause delays in playback.
• Large iTunes Libraries
- Amarra may have issues on playback with very large iTunes libraries.
Using smaller playlists may address this.
Supported Audio Formats
NOTE: Amarra supports uncompressed PCM files (AIFF, WAV, BWF) and Apple Lossless (ALAC). Future updates will include support for FLAC.
For more information on Amarra, see the Help menu in the Amarra menu bar.
