Technical Support and Software Downloads
Sonic offers a range of end-user support options including email, phone and one-on-one remote computer sessions to answer questions regarding the use of our products. Software updates are downloadable by clicking on the appropriate link below. We encourage you to review all the technical FAQ resources below to find the answers to your questions.
Evaluation & Activation
Amarra Activation Tutorial Video (captioned)
Customer Support Policy
Sonic Studio provides the following levels of support for registered customers:
- Access to our FAQ and Amarra Support Portal are always free of charge.
- 30 days post-purchase priorty technical support for Amarra Hifi, Amarra and Amarra Symphony users through the Amarra Support Portal. Make sure to include your serial number for fastest service.
- After the initial 30 day period has ended, we offer Per-Incident Paid Support $29.99 US. Includes one secure remote login session.
- Amarra QuickStart Remote Startup Sessions ($29.99 US) offer personalized setup assistance for Amarra software.
Full-Feature Trial Versions
You may demo any Amarra product free for 15 days.
All Amarra trials are full-feature versions with no feature limitations.
Simply choose which Amarra product you want to try, then click the "Download Demo' button below:
|Request Demo||Request Demo||Request Demo||Request Demo||Request Demo|
Current Amarra Player Software Downloads
Version 3.0.3 is a free update for Amarra Symphony and Amarra 3.0 users. Amarra sQ v1.0.2 is a free update for v1.0 users.
Not Sure Which Amarra Application You Own?
Use the Find Your Amarra App page.
Amarra 3.0 Upgrade Release Information
Amarra Software version 3.0 is a paid upgrade for owners of Amarra 2.6 and Amarra Symphony 2.6 (and earlier).
- Free upgrade for all purchases after April 1, 2014
- $49.99 standard upgrade price
For any questions, please contact us at email@example.com.
Previous Software Releases & Documentation
Please create a new ticket on our Support Portal to request a link to previous versions of Amarra Hifi, Amarra, Amarra Symphony or Amarra sQ.
Note: legacy software releases are unsupported.
Upgrading Your Legacy MINI or Junior Amarra Player
We offer product cross-grades between Amarra products for either the difference in price or a nominal fee to cover our costs.
Should you have upgrade questions or need assistance in choosing the right product, please write to us at firstname.lastname@example.org.
MINI Users Who Wish To Upgrade To Amarra:
Download and register your new copy of Amarra.
Your existing MINI license will activate one (1) copy of Amarra version 2.6.
Junior Users Who Wish To Upgrade To Amarra:Please visit our online store and purchase the Junior to Amarra upgrade offer. Download and register your new copy of Amarra. Please include your Amarra Junior Serial Number to ensure processing.
Amarra Hifi Users Who Wish To Upgrade To Amarra:
Purchase the special Amarra Hifi to Amarra upgrade online. Download and register your new copy of Amarra.
Please include your Amarra Hifi Serial Number to ensure processing.
To upgrade your legacy Amarra player click on the Buy Now button below. Thanks for your business!Buy Now
Sonic Console Info
Sonic Console for Model Four and all Sonic Studio Audio Interfaces. Requires a Sonic Studio Interface. Includes customized templates for use with Amarra.
Version 5.4 brings increased stability, infrared control, and more.
All Amarra Videos Page > Amarra Video Page